Risk Management :: Complaints/Investigations
Factors to Consider In Conducting an Investigation/Appeal
(1) The Chair of the League/Minor Hockey Association where the infraction occurred should be asked to set up a time and place for the hearing that is convenient, if possible, for all parties.
(2) Individual parties to the infraction should be interviewed at different times with the person making the accusation scheduled first to ensure that the nature of the complaint is clear.
(3) The President/Chair of the League or local Association may be asked to be present, but will only participate if asked to do so by the Chair of the Investigation/Appeal.
(4) The appellant, if a minor, should be accompanied by an adult and be informed of same in advance of the hearing.
Introduce all and indicate role of each in the meeting
Review purpose of the meeting
Explain the jurisdiction of the Chair (gather facts and make recommendations)
Allow one speaker at a time
Point out that you are taking notes
Allow each party to make points by remarks